The Care Plan ensures that we can deliver high quality, personcentred care. Once the assessment is completed, we work with residents, families and where appropriate other agencies, to develop a care plan that enables us to provide services that meet your identified needs, using your preferred approach. It will detail the support that you need and the help or services you will get from us. Care plans are reviewed with all parties monthly or as and when changes occur. Personalised care planning empowers individuals, promotes independence and encourages them to be involved in decisions about their care. It centres on listening to individuals, finding out what matters to them and understanding what support they need.